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Mon - Fri 7:30am - 5:30pm
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Dealership hours of operation
Mon - Fri 8:30am - 6:00pm
Sat 8:30am - 5:30pm
Sun Closed
Dealership hours of operation
Mon - Fri 7:30am - 5:30pm
Sat 8:00am - 4:00pm
Sun Closed
Dealership hours of operation
Mon - Fri 7:30am - 5:30pm
Sat 8:00am - 4:00pm
Sun Closed

Frequently Asked Questions

Kelowna Toyota Frequently Asked Questions

Have questions about buying, financing or servicing a Toyota? At Kelowna Toyota in Kelowna, British Columbia, we're here to help drivers throughout the Okanagan make informed decisions. Explore answers to common questions about our new and pre-owned vehicles, trade-ins, financing, Toyota maintenance, parts and more.

 

New Toyota Vehicles and Shopping

What new Toyota vehicles can I shop for at Kelowna Toyota?

We offer a selection of new Toyota cars, SUVs, trucks, hybrids and electric vehicles, including models such as the Corolla, Camry, RAV4, Tacoma, Tundra and bZ. You can browse our new Toyota inventory to explore current listings, available trims and vehicle details.

Can I compare Toyota models and trims online?

Yes, our website provides Toyota model information to help you explore different vehicles, features and configurations before visiting us. You can start with our Toyota RAV4 model page or browse our new vehicle inventory to compare listed vehicles.

Does Kelowna Toyota offer hybrid and electric vehicles?

Yes, we offer Toyota electrified vehicles, including hybrid, plug-in hybrid and battery-electric models, with selection depending on current inventory. Explore our new Toyota inventory to see available electrified options, or contact our team to discuss which powertrain best suits your driving habits.

Can I inquire about a Toyota that is not currently in stock?

Absolutely, our team can help you explore current inventory, incoming vehicles and factory-order options when applicable. If you have a particular model, trim or colour in mind, contact Kelowna Toyota to discuss your preferences and available options.

 

Pre-Owned and Certified Toyota Vehicles

Does Kelowna Toyota sell used vehicles from other manufacturers?

Yes, our pre-owned inventory includes Toyota vehicles as well as used cars, trucks and SUVs from other manufacturers. Browse our pre-owned vehicle selection to filter available options by make, model, price, mileage and other preferences.

What is a Toyota Certified Used Vehicle?

A Toyota Certified Used Vehicle is a pre-owned Toyota that meets Toyota's certification requirements and undergoes a 160-point quality assurance inspection. The program also includes eligible warranty and roadside assistance benefits, which you can learn more about on our Toyota Certified Used Vehicles page.

Are used vehicles inspected before being offered for sale?

Yes, our pre-owned vehicles undergo mechanical and safety inspections before being offered for sale. You can explore our used vehicle inventory and contact our team for details about the inspection and condition of a particular vehicle.

Can I request a vehicle history report for a used vehicle?

Yes, you can request a CARFAX Canada vehicle history report for applicable pre-owned vehicles through our inventory listings. These reports can provide useful information about reported accidents, registration history and odometer records, so start by browsing our used vehicles and selecting a vehicle of interest.

 

Financing, Trade-Ins and Special Offers

Can I finance a new or used vehicle at Kelowna Toyota?

Yes, our finance department helps customers explore financing options for both new and pre-owned vehicles, with terms subject to lender approval. Visit our automotive finance centre to learn about the process and access our online finance application.

Can I trade in my current vehicle toward another vehicle?

Yes, we accept vehicle trade-ins and can assess your current vehicle's value as part of your next purchase. Our team can help you understand how your trade-in may affect your purchase options, so contact us to arrange an appraisal or discuss your vehicle.

Does Kelowna Toyota offer financing assistance for different credit situations?

Yes, our Okanagan Credit Centre works with customers who have a range of credit histories, including those looking to rebuild or establish credit. Our team can help you explore available lending options, although financing approval depends on individual circumstances and lender requirements; visit our Okanagan Credit Centre to learn more.

Where can I find current Toyota offers and dealership specials?

We maintain a dedicated specials page where you can explore available vehicle and dealership promotions. Because offers and eligibility requirements can change, visit our current Kelowna Toyota specials for the latest details.

 

Toyota Service, Maintenance, Parts and Accessories

Can I book a Toyota service appointment online?

Yes, we provide online service booking to help you arrange maintenance or repairs at Kelowna Toyota. Visit our Toyota service department page to access booking information and learn more about our service offerings.

What maintenance and repair services does Kelowna Toyota provide?

Our service department supports Toyota owners with routine maintenance, inspections and vehicle repairs performed by our service team. Whether your vehicle needs scheduled maintenance or attention to a specific concern, visit our service department to explore your options and arrange an appointment.

Can I order genuine Toyota parts and accessories?

Yes, our parts department can assist with requests for replacement parts and Toyota accessories suited to your vehicle. You can submit a request through our parts ordering page or explore our accessories selection online.

Where is Kelowna Toyota located, and what areas do you serve?

You'll find us at 1624 Cary Road in Kelowna, British Columbia, where we welcome customers from Kelowna and communities throughout the Okanagan, including West Kelowna and Lake Country. Visit our contact page for directions, department phone numbers and current business hours.

 

Still have questions? Our team at Kelowna Toyota is happy to help you with vehicle shopping, financing, service and parts. Contact Kelowna Toyota to get started.