Great service, clean, attentive, friendly staff. Helpful salesman in helping me choose the options. Patient in showing us how to use electronic products.
Maja Harding, thank you very much for your excellent and professional salesmanship. I would like to see you again for my next vehicle purchase!
Thank you Kimberly & David crawford finance manager. Helping me out to make happen my dream ✨️ truck From kelowna toyota.
I took a chance to bring my Highlander in for an oil change and light service, last week. I was pleased to be able to get it done that afternoon, plus the use of a Prius loaner. Veronica, my service writer, though busy with papers and phone calls, just cheerfully helped me like I was her only customer at that moment. Then 2 hours later a cheery call that my vehicle was ready and washed.. yes, I’m more than satisfied.. Jack K
Staff was so helpful wendell Gillis was my product advisor best agency ever highly recommended
We had an amazing experience dealing with Wendell. We were very excited that he was able to secure a new Sienna for our family.
Tyler in your service department is excellent! He was courteous and extremely helpful resolving my computer issue.
Being an older lady with anxiety and also a newcomer to BC/Kelowna, Wendell Gillis made purchasing my new vehicles (in 2020 - Toyota Corolla and in 2022 - Toyota Cross) totally stress free and quite a pleasant experience on both occasions! He is such a kind, gentle, pleasant and caring individual who truly listens attentively to your needs and wants in a vehicle and pays attention to your budget! He asked all the necessary questions upfront so there was no back and forth to obtain additional information. The shipment of the Toyota Cross was delayed by a couple of months, but ...
I was given excellent,service yesterday when I took my 2021 toyota highlander in for maintenance and Bjorn Duncan, the service advisor was so helpful, kind, patient and efficient. I rate his service with a top 10 and 5 star. Thank you, much appreciated, Bjorn and Kelowna Toyota.
It was a pleasure working with Wendel and Kelowna Toyota. I like the new dealership it feels comfortable and inviting. Wendel kept me up to date on the status of my order. Now I am driving my new truck! Thank You.
Wendel was very friendly and knowledgeable and I enjoyed the service he provided when I bought my Corolla I would definitely recommend anyone looking to buy a vehicle to go see Wendel at Kelowna Toyota
The team here is great. Joe the sales manager was very helpful and stuck to his word. Great and quick communication.
Wendell did all he could to keep us updated on the arrival of our vehicle and we were most appreciative of the service as this was our principal work vehicle and every day counted. Thanks Wendell
Everything from the day I went in to the day I left with my car went so smoothly. It was the most stress free and easy purchase I have made. Thank you to Wendell and his team for getting me the perfect new vehicle!
Had a really awesome time buying our new vehicle at Kelowna Toyota. It was our first time ever purchasing a new vehicle and Steve made the experience a breeze! He was able to thoroughly answer all our questions and kept in touch with us while we awaited our new vehicle from the factory. Kelowna Toyota also made it easy for us to get financing when we were unsure if we would qualify at all! Overall, great experience and would definitely recommend Steve and Kelowna Toyota to any of my friends and family.
Kelowna Toyota in my experience is a great dealership. If you are looking for a great salesperson you should ask for Wendell Gillis. He has been a great help with both of my Toyota purchases.
Really nice people we dealt with through the whole Experience, especially Wendel! He did everything he could to help me out and was very knowledgeable.
Steve Renaud in sales was amazing. He was honest from the very beginning of our purchase. He really went the extra mile and kept us in the loop every step of the way in our new Rav4 purchase. Would definitely recommend him and have already given his info to people looking to buy a new and used vehicles.
I was very impressed with Caity Crow’s professionalism and excellent customer service. The sales team helped my wife and I get the car we wanted without us having to wait too long!
I have dealt with Toyota Kelowna for a number of years now and was in the dealership yesterday to speak to someone regarding my vehicle lease/options. Lucky for me, I met with Derek Bidgood who is a product advisor. My questions were all answered. Why this meeting has prompted me to write a comment is the fact that my husband passed away a couple of weeks ago and Derek did an excellent job of being sensitive to that. What I really appreciated was the fact that answered my questions directly and no "Fluffy" answers. What I particularly ...
I cannot say enough good things about the service Caity Crow supplied. She was a pleasure to deal with.
Wendell was great to work with. Friendly, knowledgeable, easy to work with. Highly recommend Wendell for anyone looking for a new or used vehicle from Kelowna Toyota. He’ll find you what you want.
great dealership to work with. Wendell has helped me with 2 Corolla's, a Rav4 and a Corolla Cross!
In these days of supply chain challenges. It was fantastic to work with Sean Livingstone as we looked for a new (to us )car. We were hoping to find a RAV4 Hybrid since August of 2021 and had purchased a 2008 Smart Four Two as a vehicle to use when my car was written off by ICBC. In the interval since we’ve been blessed with another granddaughter so needed to look for a larger vehicle to have room to take them to be spoiled. We visited Kelowna Toyota the week after the grand opening of their new location at 1624 Cary Road. ...
Had a wonderful experience buying my Tundra at Toyota Kelowna. Steve was great and very attentive, helpful. Walked in mid- morning, and drove my new tuick off the lot the same day. Overall a great experience. They even put up with my 3 little kids the entire day.
Just bought a New Tundra from the brand new beautiful Toyota location. Indy gave me the best price and got to meet Waffles (store dog). I would recommend every one to go to this location if you are in the market for a Toyota.
Very bright clean new dealership very professional people working there....Sean Was helpful through my process of buying my truck knowledgeable about The features And help me negotiate a good deal
Wendell was very patient with our many questions. Would highly recommend his service and the service of Kelowna Toyota
WENDELL GILLIS at the dealership is very helpful, polite and professional advisor who helped to buy a new corolla Le. Overall the BRAND TOYOTA speaks for itself and He helped in selecting the right model and upgrade version. Buying experience was less stressful. Much less road noise, seats are very comfortable Perfect vehicle for every day commute and smooth ride.
Great service so so I bought a second car from him within two years and both experiences were great. When I got the second car, Toyota Highlander 2022, he was very patient in explaining all the features to me and makes sure I understand how to use them before he let me leave the dealership. Excellent sales person. The lady who handled my financing, Leila Gaudon was excellent and helpful in explaining the details of the contract to me.
Helpful staff, Derek Bidgood answered all my questions, helped me get into a new reliable car within my budget, set up a test drive showing me all safety components n how everything works in the car. He was very knowledgeable, helpful, n easy going. Toyota are also a quality product safe reliable n fuel efficient etc. Listed as the highest ratings via the consumers reports.
Very thankful for the kind and attentive service provided to us by Derek Bidgood. He responded quickly and provided all the information we requested. Would definitely recommend him.
Steve Renaud was very professional, attentive and responded to every question and concern in detail. He was very helpful! We would recommend friends and family; he is an excellent salesman.
Super helpful! Toyota Kelowna made purchasing a vehicle a great experience with no hastée at all. Multiple employees stayed late to assist in the entire process. They were very professional. Thanks Costa!
Hello everyone You know finding the car that you are looking for it is not easy My product advisor “Sean” follow my order every week I got my toyota sienna 2022 on time Thanks Sean
It was a pleasure dealing with Sean Livingstone. He really went above and beyond on all aspects of my purchase. Sincerely, Happy Buyer
We bought our first Hybrid car in July /21 from Kelowna Toyota. Our salesman was Constantino. What a wonderful salesman! Personable and a good listener. We didn’t mean to buy a car that day but did because of his personality and good skills. Never regretted the decision. He even bought a good coffee on the day we took the car home. From a coffee shop, not the coffee room out back. Seriously! Thank you, Constantino. 6 months later we must say we love driving the RAV4 Hybrid.
Can’t say enough about Kelowna Toyota. I live in Victoria, but haven’t had great experiences with the local dealership over the years. I have owned a 1988 4Runner for 16 years, a 2004 4Runner for 18 years, and now purchased a 2022 4Runner from Kelowna. I expected to wait until March, but was surprised when I got the call that they would have it by mid-December. Due to highway closures and nasty weather, we arranged with Kelowna to ship it to Vancouver for us to pick up. The staff were all outstanding, and the delivery was seamless. Picked it up and had it ...
Sean was an absolute pleasure and very knowledgeable! I will recommend him to everyone I know who is in the market to buy a new vehicle!
We are out of town buyers. Wendell helped us every step of the way including some special prep and picking us up from Vernon. He also followed up on his own initiative to ensure we were satisfied with the purchase. We will certainly connect with Wendell when we decide to purchase another Toyota.
We were in the marker for PHEV and they can be hard to come by. We contacted Kelowna Toyota where they had recently listed a used 2018 Prius Prime. Steve Renaud was immediately helpful and knowledgeable about the car and how it fit into what we were looking for. He even offered to pick us up later that day to test drive the car, which we took him up on as we had no transportation. We were thrilled with the vehicle, and decided to purchase it. We made life difficult for them by being unorganized, but Dave and Steve made the ...
I had a wonderful experience purchasing a 2018 RAV4 Hybrid from Sean at Kelowna Toyota. Sean was upfront and honest about everything and went way out of his way to make sure all of my needs were met, including delivering the vehicle to Kamloops! I am so happy with my purchase. Will definitely recommend this dealership to my friends and family!
Working with Steve at the Toyota Kelowna, that was amazing experience. We had finished the deal in just couple days, and got my brand new highlander. Nice car and nice people there.
Had a amazing experience picking out my first "adult" vehicle with Wendell helping me out and sealing the deal!
Jamie was amazing at resolving my concerns. I cannot say how much respect I have for Jamie for reaching out and making things right! It's really refreshing at Jamie cares about every single customer that enters the dealership and will go above and beyond to keep the relationships the dealership builds. Well done Jamie and I cannot thank you enough!
The kelowna toyota dealership has friendly staff, excellent service, and fair prices on their vehicles. Will definitely reccomend this dealership to my friends and family!
We were fortunate to have dealt with Caity at Kelowna Toyota. She provided us with amazing customer service. She’s very knowledgeable and always kept us updated on the status of our new Rav 4! Thank you Caity!
got me the truck I wanted got me processed quick low hassle 10/10 would buy another vehicle here
very nice and helpful people.. i really appreciate all the efforts!! me and my wife had feel comfortable!😊
Have owned a Toyota Venza for 5 years, love it, fortunately service is the only contact we have with our dealer.. seamless from start to finish, follow up is great
I recently bought a Toyota RAV4 (2018) "new" used car from Toyota Kelowna. The process was very smooth from start to finish (took me only a couple of days). Specifically, I would like to thank Toyota professional, Steve Renaud, who is genuine and professional. There was absolutely no pressure from him and he was helpful in advising on options for finances. To anyone looking to buy a vehicle in Kelowna, I strongly recommend contacting Steve.
Sean was great, we came in at 3 pm and left at 6 with a new car, he was running around making sure we got what we wanted . The whole place is impressive, there was a feeling that everyone there enjoys what they are doing.
Bianca was fantastic, and we were thrilled the dealer got us a beautiful RAV4 Prime so quickly (3 months - not 10 as we expected). Just one disappointment: we were told the deposit would hold the car for a little while while we sold our Honda, then when it arrived the sales manager insisted we had to pick it up before the end of the month. Our old car sold quickly, so it wasn't a problem, but that seemed like poor communication.
Bianca was great to work with I have no complaints! Helped me get into my dream 4runner! The sales team is wonderful I look forward to buying more vehicles from them.
Bianca was super responsive and made the purchase of my new Tacoma incredibly easy including all the additional changes made to the vehicle prior to delivery! Highly recommend her if you are in the market for a new Toyota!
Caity was a treat to deal with. We were not dressed for success and Were looking for a vehicle around $10,000. Her passion & respect shone through. We felt like we wanted to buy a car from her. Inventory on Used is pretty unique these days. Caity asked the right questions & found a new car for us that was not too far out of reach on our initial financial goal. It was a Standard. That in itself sold me, maybe not so much Linda. Writing the deal up was a treat compared to the Old Days. Best deal offered up ...
Caity did a exceptional job at making my out of province Tacoma purchase as easy as possible. Extremely diligent and responsive, with no pressure to seal the deal. I would recommend using Caity on any purchase.
Caity helped us find the right car for our family. She was incredibly responsive to texts and emails - and provided great answers to our questions. When we ran into some unexpected trouble with our other car, she even came to our rescue! Go to Kelowna Toyota and ask for Caity.
Costantino was such a help in finding my ideal vehicle. Will definitely be recommending him to my friends and family shopping for vehicles in Kelowna.
Costantino Galileos was great to work with! It was my first purchase at a dealership. Costa was informative and helpful every step of the way.
Tala was very friendly, knowledgeable and helpful. Always got back to me very quickly with answers and made sure I was comfortable with using everything in the SUV after our purchase. I would definitely recommend using Tala at the Toyota dealership. Nikki Schlapbach
Such a wonderful team! They listened to all my needs for a new vehicle and got me the perfect fit. I'm sending anyone looking for a Toyota here.
Costatino Galileos was very helpful. The dealership was helpful to me. I was able to lease the best car for me, a Corolla Hybrid. It’s very easy and enjoyable to drive.
I have been to Kelowna Toyota for my last 2 vehicles and have been extremely happy with my purchases. Sean Livingstone was very helpful in finding the right vehicle for us. We test drive a new rav bit it was not quite right so we told him exactly what we were looking for and he called back within 2 weeks with the perfect vehicle. So happy with our purchase.
Good sales person. Thanks for the service. Will definitely recommend him to my friends who will buy a Toyota vehicle in kelowna. Thank you very much.
It’s so nice to get my sienna 2021 in Kelowna. Costa helped me a lot. He is such a professional sales. I definitely recommend him to my friends. In fact I did already
Steve was wonderful and helped us purchase our first Toyota! He was down to earth, friendly, and helped steer us through the process with no pressure! The we're really glad we decided to purchase from Kelowna Toyota and we're very happy with our vehicle. Thanks Steve and all the great folks at Kelowna Toyota!
Steve was awesome at fitting us into a crazy week and finding us our rav4 in a crazy market. Love it and would definitely come back to Toyota!
Mack was being very helpful when we were purchasing the vehicle, he was giving us some pretty decent advice, and helped us with repairs. I would definitely go back to him again.
Mack at Kelowna Toyota helped us find and purchase the type of car we've always wanted. Absolutely amazing customer service and highly recommend him. 🙂
My wife and I looked at a number of vehicles on the Toyota lot here in Kelowna. Brendan White proved to be an excellent salesman to help us choose a perfect vehicle for our needs!
I loved the whole experience of buying my first Toyota. Caity and the management team provided a very high standard of service, they made the whole experience joyful.
Thank you Mackenzie for helping me find the perfect car ! Your friendly and open personality made it very easy to communicate with you and made the purchase of my car go very smoothly. I also appreciate that l could transfer insurance and trade in my old vehicle all at the same location! Thanks again Mackenzie for your honest and helpful way!
I had a great experience with Mackenzie as a sales person. He is very honest and friendly and gave me a great deal on trading in my truck for a Mazda SUV. I highly can recommend Kelowna Toyota.
I had great service at Toyota Kelowna. I spoke with Steve Renault who showed me some cars and together with Joe they helped me choose the best option for me. I highly recommend Toyota and Steve Renault. I am loving driving my new Prius Prime Hybrid. Thank you Steve. Leticia
Amazing experience from start to finish. Caity Crow is a fantastic sales associate. She helped with all my wants and needs in a vehicle. She made the process less stressful than past experiences. The Toyota Highlander is an amazing vehicle. All the staff were awesome to deal with.
Mackenzie was an absolute professional and fantastic to work with. I highly recommend you seek him out for a new or used purchase! Mark Wenn Melanie Valentine
Caity Crow was a pleasure to deal with, her knowledge, good energy, patience and efficiency really stood out for me! After months of shopping around, I feel confident in choosing Kelowna Toyota, and I love my new RAV4! Thank you Caity & Kelowna Toyota Team, you're a cut above the rest!
It was a pleasure to deal with Brendan White from start to finish. Our new Rav 4 Prime is outstanding, but we are still learning all the ins and outs of its operation. Love Brendan's sense of humor. Actually, I just went in to put my name on the list for the Rav 4 Prime, as I was interested in buying one. As we were arranging that, I was advised that an identical one that I was going to order had just been offloaded, but the person that had ordered it was no longer interested. In no time it was mine, ...
Sean Livingstone went beyond expectations in acquiring a specific vehicle we were interested in. Not being from Kelowna our local dealership told us we would probably have to wait till next year. Sean found a RAV4 Prime in the colour we wanted in just over two months. Fantastic!!
I went in to check on availability and colours on a new Tacoma, wasn't expecting to purchase so quick, however Bianca and the Kelowna team made it very easy to finalize a deal. So very happy with the whole process. Thank you. Larry
Traded in a vehicle for a new Toyota Tacoma with Bianca. It was a very good experience and a straightforward process from the beginning to the end. Thank you!
Sean was excellent helping me find the perfect vehicle. Very patient and understanding with my many questions. So happy with the vehicle and response to questions following the sale. Will be back!
Indy and the showroom staff at Kelowna Toyota have been amazing, very knowledgeable, helpful and have great customer service. Great people in the service department as well, Carey and Veronica are always wonderful at answering our questions and are very detailed oriented communicating to the other service staff critical information about the service requested!
Wendell was a fantastic salesperson who was willing to hear my detailed oriented questions and pursue thorough answers rather than just trying to make a sale.
Just got a Toyota RAV4 through Sean at Kelowna Toyota. He was very friendly and helpful! He's super knowledgable and is available for any questions. Just awesome service in general throughout out the whole process and after the fact as well. Loving my new vehicle 🙂 Thanks so much Sean!
Super friendly and very helpful! Everyone there made the stress of buying a new car so much easier to handle. 10/10 would recommend. thanks again!
Steve Renaud Is the best Toyota representative I have worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in the future. I will give him 5 stars along with Steve Enns. Thank you Warren and Toni Eurchuk
Kind, caring salesman. Honest and helpful. Has the customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you
Bought a vehicle from Toyota in February and had a great experience. I checked out Toyota Kelowna and Vernon but found that my experience with Toyota Kelowna was better. Sean Livingstone helped us out. He was very friendly, helpful, and knowledgeable. He made the experience simple and easy. I really appreciated how easy and fast it was to follow up with Sean by phone and email. Due to low inventory, I had to wait for my vehicle but was happy that it came in much earlier than expected. Again, Sean was helpful in follow-up to let me know when to ...
Bianca Sanetrik got the job done with no problems. This was a very good experience and we would highly recommend her to any prospective buyers. We enjoyed dealing with Kelowna Toyota and the dealership compares very favourably with other Toyota Dealerships we have dealt with.
Best car buying experience I've ever had. Working with Jayson Gazloff was a pleasure. Courteous, no pressure and top notch customer service. Highly recommend Jason and Kelowna Toyota.
I was treated so well by MacKenzie and Indy. Everyone from the service team to the sales to the general management before and after my purchase!
Excellent service and Wendall really took the time to provide all the information we needed and assisted us both pre and post sales. Great job!
Bought a Rav4 from Steve Renaud a while back and I had a great experience. The whole staff was Friendly/ Knowledgeable / Polite and to the point! We got everything done quickly as I hoped... Steve got me a fair price on a amazing Rav4 and I am very very happy with my purchase. 10/10 Will Buy from AGAIN!
No pressure sales! Knowledgeable, professional personnel who helped me to choose what suited my lifestyle. Highly recommend a visit to Kelowna Toyota. Thanks to Wendell Gillis.
Brought Home A 2018 Toyota Hatchback today, I dealt With Sean Livingston(e) mostly. He was soooo knowledgeable and helpful; along with Dave and the insurance person. Everyone was Great!