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Customer Testimonials
I recently bought a Toyota RAV4 (2018) "new" used car from Toyota Kelowna. The process was very smooth from start to finish (took me only a couple of days). Specifically, I would like to thank Toyota professional, Steve Renaud, who is genuine and professional. There was absolutely no pressure from him and he was helpful in advising on options for finances. To anyone looking to buy a vehicle in Kelowna, I strongly recommend contacting Steve.
Sean was great, we came in at 3 pm and left at 6 with a new car, he was running around making sure we got what we wanted . The whole place is impressive, there was a feeling that everyone there enjoys what they are doing.
Bianca was fantastic, and we were thrilled the dealer got us a beautiful RAV4 Prime so quickly (3 months - not 10 as we expected). Just one disappointment: we were told the deposit would hold the car for a little while while we sold our Honda, then when it arrived the sales manager insisted we had to pick it up before the end of the month. Our old car sold quickly, so it wasn't a problem, but that seemed like poor communication.
Bianca was great to work with I have no complaints! Helped me get into my dream 4runner! The sales team is wonderful I look forward to buying more vehicles from them.
Caity was a treat to deal with. We were not dressed for success and Were looking for a vehicle around $10,000. Her passion & respect shone through. We felt like we wanted to buy a car from her. Inventory on Used is pretty unique these days. Caity asked the right questions & found a new car for us that was not too far out of reach on our initial financial goal. It was a Standard. That in itself sold me, maybe not so much Linda. Writing the deal up was a treat compared to the Old Days. Best deal offered up ...
Caity did a exceptional job at making my out of province Tacoma purchase as easy as possible. Extremely diligent and responsive, with no pressure to seal the deal. I would recommend using Caity on any purchase.
Caity helped us find the right car for our family. She was incredibly responsive to texts and emails - and provided great answers to our questions. When we ran into some unexpected trouble with our other car, she even came to our rescue! Go to Kelowna Toyota and ask for Caity.
Bianca was super responsive and made the purchase of my new Tacoma incredibly easy including all the additional changes made to the vehicle prior to delivery! Highly recommend her if you are in the market for a new Toyota!
Tala was very friendly, knowledgeable and helpful. Always got back to me very quickly with answers and made sure I was comfortable with using everything in the SUV after our purchase. I would definitely recommend using Tala at the Toyota dealership. Nikki Schlapbach
Costantino was such a help in finding my ideal vehicle. Will definitely be recommending him to my friends and family shopping for vehicles in Kelowna.
Costantino Galileos was great to work with! It was my first purchase at a dealership. Costa was informative and helpful every step of the way.
Costatino Galileos was very helpful. The dealership was helpful to me. I was able to lease the best car for me, a Corolla Hybrid. It’s very easy and enjoyable to drive.
Such a wonderful team! They listened to all my needs for a new vehicle and got me the perfect fit. I'm sending anyone looking for a Toyota here.
I have been to Kelowna Toyota for my last 2 vehicles and have been extremely happy with my purchases. Sean Livingstone was very helpful in finding the right vehicle for us. We test drive a new rav bit it was not quite right so we told him exactly what we were looking for and he called back within 2 weeks with the perfect vehicle. So happy with our purchase.
Good sales person. Thanks for the service. Will definitely recommend him to my friends who will buy a Toyota vehicle in kelowna. Thank you very much.
It’s so nice to get my sienna 2021 in Kelowna. Costa helped me a lot. He is such a professional sales. I definitely recommend him to my friends. In fact I did already
Steve was wonderful and helped us purchase our first Toyota! He was down to earth, friendly, and helped steer us through the process with no pressure! The we're really glad we decided to purchase from Kelowna Toyota and we're very happy with our vehicle. Thanks Steve and all the great folks at Kelowna Toyota!
Steve was awesome at fitting us into a crazy week and finding us our rav4 in a crazy market. Love it and would definitely come back to Toyota!
Mack was being very helpful when we were purchasing the vehicle, he was giving us some pretty decent advice, and helped us with repairs. I would definitely go back to him again.
Mack at Kelowna Toyota helped us find and purchase the type of car we've always wanted. Absolutely amazing customer service and highly recommend him. 🙂
My wife and I looked at a number of vehicles on the Toyota lot here in Kelowna. Brendan White proved to be an excellent salesman to help us choose a perfect vehicle for our needs!
I loved the whole experience of buying my first Toyota. Caity and the management team provided a very high standard of service, they made the whole experience joyful.
Thank you Mackenzie for helping me find the perfect car ! Your friendly and open personality made it very easy to communicate with you and made the purchase of my car go very smoothly. I also appreciate that l could transfer insurance and trade in my old vehicle all at the same location! Thanks again Mackenzie for your honest and helpful way!
I had a great experience with Mackenzie as a sales person. He is very honest and friendly and gave me a great deal on trading in my truck for a Mazda SUV. I highly can recommend Kelowna Toyota.
I had great service at Toyota Kelowna. I spoke with Steve Renault who showed me some cars and together with Joe they helped me choose the best option for me. I highly recommend Toyota and Steve Renault. I am loving driving my new Prius Prime Hybrid. Thank you Steve. Leticia
Amazing experience from start to finish. Caity Crow is a fantastic sales associate. She helped with all my wants and needs in a vehicle. She made the process less stressful than past experiences. The Toyota Highlander is an amazing vehicle. All the staff were awesome to deal with.
Mackenzie was an absolute professional and fantastic to work with. I highly recommend you seek him out for a new or used purchase! Mark Wenn Melanie Valentine
Caity Crow was a pleasure to deal with, her knowledge, good energy, patience and efficiency really stood out for me! After months of shopping around, I feel confident in choosing Kelowna Toyota, and I love my new RAV4! Thank you Caity & Kelowna Toyota Team, you're a cut above the rest!
It was a pleasure to deal with Brendan White from start to finish. Our new Rav 4 Prime is outstanding, but we are still learning all the ins and outs of its operation. Love Brendan's sense of humor. Actually, I just went in to put my name on the list for the Rav 4 Prime, as I was interested in buying one. As we were arranging that, I was advised that an identical one that I was going to order had just been offloaded, but the person that had ordered it was no longer interested. In no time it was mine, ...
Sean Livingstone went beyond expectations in acquiring a specific vehicle we were interested in. Not being from Kelowna our local dealership told us we would probably have to wait till next year. Sean found a RAV4 Prime in the colour we wanted in just over two months. Fantastic!!
I went in to check on availability and colours on a new Tacoma, wasn't expecting to purchase so quick, however Bianca and the Kelowna team made it very easy to finalize a deal. So very happy with the whole process. Thank you. Larry
Traded in a vehicle for a new Toyota Tacoma with Bianca. It was a very good experience and a straightforward process from the beginning to the end. Thank you!
Sean was excellent helping me find the perfect vehicle. Very patient and understanding with my many questions. So happy with the vehicle and response to questions following the sale. Will be back!
Indy and the showroom staff at Kelowna Toyota have been amazing, very knowledgeable, helpful and have great customer service. Great people in the service department as well, Carey and Veronica are always wonderful at answering our questions and are very detailed oriented communicating to the other service staff critical information about the service requested!
Wendell was a fantastic salesperson who was willing to hear my detailed oriented questions and pursue thorough answers rather than just trying to make a sale.
Just got a Toyota RAV4 through Sean at Kelowna Toyota. He was very friendly and helpful! He's super knowledgable and is available for any questions. Just awesome service in general throughout out the whole process and after the fact as well. Loving my new vehicle 🙂 Thanks so much Sean!
Super friendly and very helpful! Everyone there made the stress of buying a new car so much easier to handle. 10/10 would recommend. thanks again!
Steve Renaud Is the best Toyota representative I have worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in the future. I will give him 5 stars along with Steve Enns. Thank you Warren and Toni Eurchuk
Kind, caring salesman. Honest and helpful. Has the customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you
Bought a vehicle from Toyota in February and had a great experience. I checked out Toyota Kelowna and Vernon but found that my experience with Toyota Kelowna was better. Sean Livingstone helped us out. He was very friendly, helpful, and knowledgeable. He made the experience simple and easy. I really appreciated how easy and fast it was to follow up with Sean by phone and email. Due to low inventory, I had to wait for my vehicle but was happy that it came in much earlier than expected. Again, Sean was helpful in follow-up to let me know when to ...
Bianca Sanetrik got the job done with no problems. This was a very good experience and we would highly recommend her to any prospective buyers. We enjoyed dealing with Kelowna Toyota and the dealership compares very favourably with other Toyota Dealerships we have dealt with.
Best car buying experience I've ever had. Working with Jayson Gazloff was a pleasure. Courteous, no pressure and top notch customer service. Highly recommend Jason and Kelowna Toyota.
I was treated so well by MacKenzie and Indy. Everyone from the service team to the sales to the general management before and after my purchase!
Excellent service and Wendall really took the time to provide all the information we needed and assisted us both pre and post sales. Great job!
Bought a Rav4 from Steve Renaud a while back and I had a great experience. The whole staff was Friendly/ Knowledgeable / Polite and to the point! We got everything done quickly as I hoped... Steve got me a fair price on a amazing Rav4 and I am very very happy with my purchase. 10/10 Will Buy from AGAIN!
Brought Home A 2018 Toyota Hatchback today, I dealt With Sean Livingston(e) mostly. He was soooo knowledgeable and helpful; along with Dave and the insurance person. Everyone was Great!
No pressure sales! Knowledgeable, professional personnel who helped me to choose what suited my lifestyle. Highly recommend a visit to Kelowna Toyota. Thanks to Wendell Gillis.
Bought new tacoma from Wendell and could not be happier with experience. He was very approachable and knowledgeable. No pressure. easy to talk to and relate with
Wendell was great to deal with even when I pushed certain items that I wanted included or the term I wanted. The team at Kelowna Toyota has helped us for the last 25 years.
Awesome dealership. Staff are super friendly and service is outstanding. Special thanks to Wendell Gillis. He really went the extra mile to get us our RAV 4 prime.
This is my third purchase with Kelowna Toyota. Wendell went above and beyond getting the vehicle that I wanted. Originally it would have been months until I received my new Toyota Tacoma, but Wendell managed to get it for me just days before Christmas. Great, easy experience and i will continue to refer friends.
I worked with Wendell in purchasing a new 2021 Tundra Crew max premium. It was a great experience from beginning to end. Thank you Wendell!
We recently had the pleasure of purchasing our fourth Toyota vehicle from Kelowna Toyota. As always we were not disappointed. Wendell and Steve treated us with great care and attention. Wendell was well prepared and knowledgeable and covered all the bases. We have recommended him to family and friends and will continue to do so. Very happy Toyota customers!
Very friendly and helpful staff. Quick to put a deal together! Our family has been dealing with Steve E. for over a decade and Wendell for the past few years. We appreciate all of their hard work on our behalf. We look forward to dealing with them in the future.
Great experience purchasing our new hybrid Highlander with Kelowna Toyota, Wendell and the rest of the staff. Thanks for helping us today, see ya soon
Dealing with Toyota dealership in Kelowna was an easy comfortable buying experience. Tala made sure that all questions and concerns were looked after promptly and to my satisfaction. It was a pleasure working with them, and I would highly recommend them if your looking at purchasing a new vehicle.
Experience was great, Bianca was fantastic. Knowledgeable and helpful without being pushy. 10/10 would refer friends too. Leila was also super helpful as well
Josh was very helpful in helping me get back into a Toyota!!! Im very happy with all the People at Toyota. When It’s time Ill definitely be back!!!
Knowledgeable, Friendly, Wendell Gillis excellent Product Advisor. Clean Dealership. Purchased a New 2021 Toyota Rav 4 AWD Ltd. Hybrid, So far so Good. Excellent Fuel Consumption.
He explained every details that i need to know and he helps me to decide which vehicle suits to me. And very friendly and polite
Steve Renaud was very easy to deal with and we were treated fairly and with respect. The purchase was easy. I would recommend this dealer to anyone.
Bianca was hugely helpful. I live four hours away from Kelowna and she was in constant contact with me through email and phone. Any of the the complications were dealt with by her in a prompt, cheerful and professional manner. Thanks Bianca
Andy was absolutely fantastic from the moment I sent in a request for more information about the 2020 RAV4. Engagement was complete and sincere, and he was very attentive to my needs throughout the sales experience. He was quite knowledgeable about the vehicles I looked at, and on the rare occasion when I was able to throw out a stumper, he was very resourceful and made sure to get me the answers I needed to make an informed decision. Extra props for the work-arounds during COVID - making short, personalized clips to post to YouTube for me to save a trip (...
Bianca was personable, informative and very helpful. She made the process of buying a vehicle simple and fun. Better yet, she was available to help us following the sale. We would highly recommend her to anyone wanting to buy a new or used vehicle.
Was starting the search for a new vehicle, and seriously went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Limited Hybrid right then. So knowledgeable, pleasant, and assuring! Thank you Tala for gaining our trust.
I just recently bought a beautiful used SUV at Kelowna Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and communicate everything he could about the vehicle to me and my mechanic which gave me the confidence to make the 10 hour round trip. By time I got to the dealership it was almost closing time, Andy and the manager Indy Brar along with their lovely insurance girl all stayed past closing so I could do a test drive and get ...
We recently purchased a Sienna at Kelowna Toyota and have been really happy with the whole process. Bianca has been excellent with communicating and following up post-purchase; so friendly and personable! Toyota has willingly taken care of a couple issues we discovered after driving it off the lot (dealing with Cary has been really lovely). This is not our first Toyota purchase and, compared to other dealerships, they have always been willing to ‘work with us’ on price and we have always felt valued as customers. Kelowna Toyota will always be our first choice.
This was the smoothest purchase of a vehicle in my life! The whole staff was amazing through the entire process and I appreciated the no pressure approach from the sales team. Steve Renaud, Caity, Dave, LaDonna, and Jamie were all very helpful and I will definitely recommend this dealership to everyone. Love my new 2020 RAV4 ... A+
I was casually looking for a new family vehicle for camping, but something still good on gas. I messaged a few people and kind of felt blown off because I wanted time to think about it. However Bianca at Toyota actually made an effort for my business. Everyone I dealt with at Toyota was great and Bianca was super helpful. I would definitely recommend Bianca and the team at Toyota!
Great service and Bianca was awesome. She was helpful and knowledgeable without being pushy. I would highly recommend dealing with her. Overall, a great experience.
Bianca is great! Super to work with and checked in several times to make sure we’re happy and to answer questions. Great experience. Thanks!!
My wife and I recently made a visit to Kelowna Toyota to look at some vehicles. Immediately we were welcomed by Indy, Jamie and the wonderful reception team! After looking through the cars in the showroom, Caity introduced herself and offered her assistance. We discussed what we were looking for and she explained the different models of the Rav4 we were interested in. After our test drive, we fell in love with the 2020 Rav4XLE and were trying to decide whether to lease or finance. The team at Kelowna Toyota were fantastic at explaining the differences and benefits of both ...
Caity assisted my husband and I in purchasing our first car in Canada. she was fantastic at answering every question we had. She did a great job, working with us to find the car we wanted. We appreciate her patience. I really recommend this company, they are the best. Thank you so much!
I have owned many Toyota Corolla over the past years. My resent purchase was again fabulous. Our sales consultant was Steve Renanud. He was hard working and honest. I NEVER felt him pushing me or hurrying me into a sale. He was informative ,knowledgeable and professional . I recommend the Toyota Corolla and Steve Renaud as a person to deal with when buying or leasing a vehicle.
Steve Renaud gave me excellent service helping me buy my new 2020 RAV4! I appreciate his professionalism and friendly manner and would recommend Steve if you are looking for a car!
It is always a pleasure dealing with Kelowna Toyota. We had a great day and love our new Highlander. Thanks again for the excellent service.
I could not have been more pleased with the level of service from the entire staff of Kelowna Toyota. They made my expirence amazingly pleasurable are rewarding. My new 4Runner was detailed before leaving and looked amazing, I even recieved a comment at a light about how good it looked. Thank you Joe for everything and I will definitely recommend you to others in the future.
The professional and friendly attitude of both Wendell Gillis and Caity Crow had everything to do with my purchase of a 2020 Tacoma. Since the quality product sells itself, the positive atmosphere at Kelowna Toyota made the deal. Geoff in the Service Dept. topped off the great experience by driving hard to complete final details on the truck making sure I left happy. I did.
Working with the team at Kelowna Toyota to find my new car was incredible. Thanks to Joe Sassine and David Crawford. I am so happy with my new RAV
I was very happy dealing with Joe Sassine at Kelowna Toyota. They got me into a 2020 Tacoma and I couldn't be happier. Was happy to have a sales advisor who listened to my concerns and sold me what I wanted.
Working with Krystal Woodward was the best experience I’ve ever had car shopping. Knowledgeable, funny and laidback, she gave me everything I could hope for when getting a new vehicle. Definitely recommend.
Working with the team at Kelowna Toyota to find my new vehicle was incredible. Thanks to Indy and Mackenzie I had an immaculate experience! I am so happy with my new Corolla.
Bought my new Tundra through Joe Sassine. Great sales experience. Follow up was on point without being overbearing. Post sale he has followed up on everything he said he would. Thanks Joe!
I would highly recommend buying your next vehicle from Kelowna Toyota. My car buying experience over the last thirty years has been mostly comprised of private sales. Car dealerships have always intimidated me. The pushy sales people always seem to know more than you do. When I first called Kelowna Toyota, my call was answered by a friendly and professional receptionist. I was then connected to Caity Crow in sales. Caity was very personable and helpful. She has been at Toyota for just over a year. We found a used Tacoma, that had been through the inspection process. The items ...
Joe Sassine and Kelowna Toyota was an absolute pleasure to work with on picking out my new 2020 Tacoma I would highly recommend There service’s as it was seamless and stress free!
Really happy with Joe and Aggie. I will never own anything else but Toyota, this is the best vehicle I’ve ever owned. The 4 Runner is easy to drive and extremely solid. Thanks again Kelowna!
Excellent customer service by Veronica! She is knowledgeable and honest. She was very supportive as I was having challenges with original dealer I had recently purchased vehicle from. Thank you. Chantal
Kelowna Toyota was very thorough when we purchased our new Tundra. Caity was especially amazing very attentive and knowledgable. Would recommend Kelowna Toyota in a heartbeat.
Amazing service and Wendell Gillis was very knowledgeable and friendly. The 2020 far exceed my expectations for value and style. I totally recommend Kelowna Toyota!
Really great overall buying experience in the end. I even came back with changes last minute and the were flexible and willing to make changes no problem. I would definitely come here again for my next car.
Buying a new Toyota here was an excellent experience from start to finish. Wendell in sales was very knowledgeable and thorough throughout the whole process. The finance department was also very helpful and knowledgeable.
We had a really good service with Mike Brown, he was really trying to help us to find what we needed; good communication. Good product too.
Thank you Steve for your friendly service...very professional and made me feel at home..would definitely come back for looking for another vehicle one day and also drop by to say hello...many thanks for all the people who had their part in the sale..all so friendly
I enjoyed dealing with Toyota Kelowna. There was no pressure to purchase, friendly all around, and informative. Would deal with this location again in the future.
Joe Sassine our salesman was very helpful he explained the whole car to us , he was very helpful with the cracked mirror the service department was fantastic in repairing it thank you
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